Getting Clients · · Kevin Mease
Marketing for Therapists: A Plain-English Plan for a Private Practice
You do not need a funnel, a brand strategy or a content calendar. You need to be findable by the people already looking for you, and a way to know when it works.
Most marketing advice for therapists is written by people selling marketing. It tells you to build a personal brand, start a podcast, post three times a week, run a webinar, and build an email list. You can do all of that and still have open slots on Tuesday afternoon, because none of it reaches the person who, right now, is typing "therapist near me" into their phone.
Here is a plan built around that person. It has four parts, in order of return on your time.
Part 1: Be findable (weeks 1 to 2)
Every month, people in your area search Google for the exact thing you do. They are not browsing. They have decided to get help and they are picking who to call. Your entire first month of marketing should be about showing up for those searches.
Google Business Profile. Claim it, complete every field, pick the right category, add real photos, and start collecting honest reviews from people who are allowed to leave them. This alone puts you in the map pack, where most local clicks go. It costs nothing. Our Google Business Profile guide for therapists walks through it in about thirty minutes.
A website with one page per service. Google ranks pages, not businesses. If you treat anxiety, couples and teens, you need three pages, each explaining who it is for, what happens in a first session, cost and insurance, and how to book. This is the single highest-return piece of writing you will ever do for your practice. Our guide to getting more therapy clients covers what goes on each page.
Directory profiles, kept current. Psychology Today and any panel directories you are on. Same photo, same name, same phone number, same hours as your site and your Business Profile. Inconsistent details across listings are one of the few things that reliably hurt local rankings. We compared the directory vs. website question separately.
That is it for Part 1. No social media, no logo redesign. If you do only this, you will get more inquiries than most practices in your zip code.
Part 2: Convert the people who find you (week 3)
Being found is half the job. When someone lands on your site at 11pm, they decide in about ten seconds whether to call, book or leave.
- One clear action per page. A phone number that is tappable on a phone, or a "Book a free 15-minute call" button. Not five options.
- Answer the money question. Session cost and which insurance you take, on the page. Practices that hide this get fewer inquiries, not more. Nobody wants to call to ask.
- Say what happens next. "You will hear back within one business day" beats a blank form. Then actually do it. Response time is the biggest single factor in whether an inquiry becomes a client; an inquiry answered in an hour converts far more often than one answered the next afternoon.
- Show your face. A real photo and two paragraphs in your own words. Clients choose a person.
If your intake process needs a form, make sure it is one you are allowed to use. We covered what "HIPAA-compliant" actually means for website contact forms.
Part 3: Know what is working (week 4)
Every practice that says "marketing doesn't work" is a practice that never measured it.
You need one number per lead source per month: how many inquiries, and how many became clients. The sources are usually Google search, Google Business Profile, directory, referral, and ads if you run them.
The manual version: ask "how did you find us?" on every intake and write it down. It is imperfect (people say "Google" when they mean the directory) but it is far better than nothing.
The automatic version: call tracking, form tracking and booking-link tracking so the source is recorded without anyone asking. We explain both in how to track where new patients come from.
Once you have three months of this, every marketing decision becomes obvious. You spend more on what produced clients and stop spending on what did not.
Part 4: Add paid search only after 1 to 3 are done (month 2 or later)
Google Ads can work well for therapists. It can also burn $800 a month producing nothing, and the difference is almost entirely whether Parts 1 to 3 are in place first. Ads send people to your website; if the site does not convert, you are paying to send people to a page that loses them.
Once the foundation is solid, a modest budget ($300 to $800 a month) on tightly targeted searches ("anxiety therapist [your city]", not "therapy") is a reasonable experiment. We wrote up costs and pitfalls in Google Ads for therapists and psychiatrists. If you would rather not learn Google Ads, Arclo runs it as an add-on for practices whose site we manage.
How much should a private practice spend on marketing?
The honest answer is: less than agencies want, more than zero, and always tied to a number you are tracking.
A rough guide for a solo or small group practice:
- Foundation (Parts 1 to 3): $0 to $400 a month depending on whether you do the website yourself or have it done and maintained. A managed website that includes the pages, the technical upkeep and lead tracking runs $199 to $349 a month with Arclo; other options are compared in how much a therapist website costs.
- Directory: $30 a month, as long as it produces something.
- Paid search: $0 until the foundation is done, then $300 to $800 a month if the numbers justify it.
Total: roughly $200 to $1,200 a month, with most practices at the low end. Compare that to one new weekly client at $150 a session, which is worth $600 a month for as long as they stay. If your marketing produces two or three new clients a month, it pays for itself many times over. If it produces none, you will know within a quarter and you can stop.
What to ignore
- "Personal branding." You are a licensed clinician with a location and a specialty. That is your brand.
- Social media as a lead source. It works for a few therapists with a strong niche and a taste for it. For most, it is a time sink with no measurable return. If you enjoy it, do it for that reason.
- Anything with a 12-month contract. Marketing vendors that need to lock you in are telling you something about how confident they are in their results.
- Redesigning the website. Unless it is broken or invisible to Google, the design is not why you have open slots.
A one-page version
- Complete your Google Business Profile.
- Write one page per service on your website.
- Make every listing match.
- Put one clear action and your fees on every page.
- Respond to inquiries within an hour when you can.
- Track where every inquiry came from.
- After three months, add paid search only if the foundation is producing.
If you want to know where you stand before starting, run a free scan. It checks whether Google can read your site, which service pages you are missing, and how fast it loads on a phone.